Resources

The year of the ‘Convenience Economy’

The past few years have seen one of the biggest transformations in the retail landscape to date: the proliferation of the ‘Convenience Economy’ -- a growing new sector empowered by…
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Resources

The Future of Grocery: Why Invest in an Omni-Commerce Experience

Your customers expect a lot these days, especially when it comes to shopping online. They…
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Resources

How Search Can Make or Break Your Digital Customer Experience

Search is one of the most important, yet overlooked aspects of the eCommerce experience. Shoppers…
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Resources

Recapture lost sales with a seamless checkout experience

Cart abandonment is one of the biggest reasons for lost sales, with more than 68…
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Resources

3 Ways Retailers Can Prepare for the ‘Convenience Economy’

As we move further into 2019, retailers are being challenged to keep up with the emergence of the ‘Convenience Economy’, where today’s shopper increasingly has immediate access to the products…
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Resources

Launching a Modern e-Grocery Experience

As behemoths like Amazon and Walmart.com continue to advance their digital grocery offerings, regional supermarkets…
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Resources

How to Drive Loyalty Through Personalization

Picture this… You’re browsing online at work for a pair of shoes and on your…
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Resources

Change is Scary! Here are 3 ways to do it successfully

How you manage the change to a new eCommerce or eCircular shopper experience is probably…
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Resources

Developing a 1-to-1 Customer Experience: 3 Guiding Principles

The 1-to-1 customer experience: it’s what your shoppers expect. They experience it with Netflix and…
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